Making a Purchase

Making a purchase online could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart.

We accept major credit cards, and PayPal.

When confirmation of order is received, this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product

for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Loss or Damage

Please notify us within 3 days of delivery of any sign of damage in transit.

Payment Policy

All Prices are in Canadian dollars

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express) Paypal

Credit Card Charges

Your credit card will be charged once the order is placed. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

Turnaround

All orders are shipped within 48 to 72 hours (except during Holidays); however, an order may be delayed depending on quantity ordered and our inventory. If your order needs to be rushed and you have selected rushed shipping please be sure to contact us.

Shipping options and delivery timelines

Our live rate shipping options sometimes experience glitches providing inaccurate live rates. We reserve the right to cancel orders and refund the full amount if the purchaser is not willing to pay the difference in shipping cost.

Winter Shipments: Due to the nature of our materials shipping in the winter can be problematic due to freezing as our materials cannot freeze and still be useable. 3 day or rushed delivery are the only options depending on your location. We do include a 72-hour heat pack to winter deliveries to help prevent freezing. We will contact you if we have a concern and discuss the options available.

Carriers

Orders are shipped with various carriers depending on size and location of client.

Order Tracking

A tracking number will be provided once the shipment has been scheduled or dropped at the chosen carrier’s office.

We reserve the right to choose a different carrier if we deem it more beneficial to the purchaser and seller.

Returns

All tinted materials are non-refundable/returnable.
All powder products are non-refundable/returnable.
Tools are returnable if unused and at the purchaser’s expense to cover returned shipping costs.

Privacy Policy

This privacy notice discloses the privacy practices for (www.cadoroplaster.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

•  What choices are available to you regarding the use of your data.

•  The security procedures in place to protect the misuse of your information.

•  How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing

  We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

  We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  Your Access to and Control Over Information

  You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  See what data we have about you, if any.
  Change/correct any data we have about you.
  Have us delete any data we have about you.
  Express any concern you have about our use of your data.